FAQ

How do I open an account?

It is simple to get started. First, go to the Register page and fill out your personal information in the registration form. Then click "Register".

What personal information do I need to provide when registering?

The main personal information we require is your username, email address, password and payments details.

I forgot my password, what can I do?

You can follow the password recovery process on the Forgot Password page.

I think someone has accessed my account, what should I do?

We recommend choosing a strong password and enabling Google 2FA for added security. If you suspect that your account has been compromised, please contact us immediately.

How do I open a deposit?

First, you need to register an account on our website. Then log in to your account and click on the "Deposit" menu. Choose a plan and payment gateway that suit your needs and make the payment.

Which payment gateways do you accept?

We accept most popular cryptocurrencies, such as Bitcoin, Litecoin, Ethereum, Dogecoin, BinanceCoin, Tether, and Tron.

What is the minimum deposit amount?

The minimum deposit amount is only $10.

Is there a minimum or maximum withdrawal amount?

There are no minimum or maximum withdrawal limits in our system.

How long will it take to receive my withdrawal?

All withdrawals in our system are processed instantly, but sometimes there may be a delay due to cryptocurrency gateway network issues. We will process your withdrawal within 24 hours maximum.

How can I change my cryptocurrency address?

Go to the member menu and click on "Wallet". Then, enter your new cryptocurrency address and click "Save".

Do I need to make a deposit to join the affiliate program?

Participation in the affiliate program is available to all registered users, whether or not they have made a deposit.

What is the referral commission rate for the affiliate program?

Our affiliate program offers 3 levels of referral commissions. The rates are as follows: 1st-level: 5%, 2nd-level: 2%, 3rd-level: 1%.

Can I open more than one account?

No, we only allow 1 account / 1 person. Such accounts will be suspended and the associated funds will be blocked.

How do I contact if I have any other questions?

Go to the Contact Page page on our website and write your name, email, and message and send a message to us.